Product Guarantee

They may not be a house or a car, but our products can be some of the most important purchases you’ll ever make - and, for that reason, you want to know that you’re getting the real thing. Our promise to you is that every single product we stock is sourced directly from the manufacturer, or an official distributor, and has passed all of the various tests required to achieve both the CE mark and the BSI kitemark wherever required. 

These marks demonstrate that they have been produced to meet both British and European standards for quality and safety and that they can be sold on the British market. This places us in some pretty good company as far as our particular niche goes, allowing us to wink and smile knowingly as we pass the high street retailers.

This is not always the case with online purchases, however, so we’d always ask you to make sure that - wherever you make your purchase (it should be us, but, you know, wherever) you make sure that they’re able to make you the same promise that we do - that all of our products are sourced directly from the manufacturer, or their official channels, and will arrive with you with a trusted company in charge of your order at every stage of its journey.